Car Hire is a tricky business

The service was smooth and efficient.

The service was just so-so, and the car wasn't a Corolla but a small SUV I didn't recognize. It ended up being my first time driving an SUV, and it was even a right-hand drive one, which was funny since I'd only ever driven hatchbacks or sedans before. Luckily, there were no scratches or accidents.

The staff were enthusiastic and communicated smoothly, but the assigned vehicle was smaller than the one in the booking.

Extremely satisfied, overall rating 9.5. Firstly, the car was automatically upgraded to a KIA, the car was very new with less than 8000 KM on it. The trunk was very spacious and could fit three 24-inch large suitcases. The car came with adaptive lane keeping assist, which was fantastic. It was my first time driving a right-hand drive vehicle, and I was initially very worried that I wouldn't manage. However, with the assistive driving feature, I got used to it in about 20 minutes. On the first day, fearing I might struggle with the right-hand drive, I chose to drive to the suburbs for half a day and covered 260 kilometers. The acclimatization process was very smooth throughout.