Very satisfied!

Staff overselling upgrades and unable to process deposit due to machine error twice

Counter staff could have been friendly and more helpful

Car wasnt what i wanted. Only similarity was that it was an suv. Really should be able to give you a choice if the one you want isn't available especially as i had booked over a week in advance. I rang up the first day to say that i would be late picking up the car. The phone was answered but no one spoke but you could hear them having a conversation so not good customer care really

Needed the PIN clarifying on return.