Staff members are very rude and unprofessional.

Terrible people. Terrible customer experience.

Great app. Good customer service.

The service guy Oswaldo was rude impoliteband unprofessional.mHentold me and my family to bet out of the premisces and that he would not rent us a car... the reason: i refused his proposal for additionnal upinsurance cover. I had proof of sufficient coverage by my insurance company from Canada for the amount of $2 million and still it was not enough. It was written on my resrvation : bring proof of insurance... which i did. Never ever again. This is a hoax and a extremely unreliable company... as they kept my money, without giving me any service, i should call this an act of robbery...

Tried hard to charge me for lots of stuff I didn't need. Tried to charge me extra for a bigger car because they didn't have the smaller one I reserved. Tried to convince me I needed to pay an exorbitant fee for a toll transponder I didn't need. Etc.

It would’ve been helpful to know that the place was closed on sat! The day I’m supposed to return the car! Had no idea what to do with car, keys etc. and had to Uber to the airport!!

The staff at the counter was not pleasant and did not listen to me.This is in regards to insurance of the rental car. I am covered by my insurance for rentals in US and Canada. Staff at the desk forced me purchase a policy of $14.00 US per day for 21 days, total of $313.00 US. This is a rip off.The cost of the car was $252.US. All necessary documents was provided. Very bad experience with this company. No more.