The local customer service staff were enthusiastic.

Couldn't rent the car. Upon arrival, Budget said we hadn't paid the deposit. I had clearly paid 100 yuan on Taobao. They gave me a different and more expensive price.

I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.

Need to be clear on which airport terminal. We arrived in International terminal but the car pick up is at domestic terminal. This was not made clear when made booking. Lucky the domestic airport is next to the international airport terminal. However is troublesome to enter into domestic terminal as need to go through security scanning.

Was ok but not for 4 people and no seat belts in back