Extremely satisfied

The service was generally fine, but the procedures were overly rigid, making some steps unnecessarily cumbersome. For instance, they required seeing the original Chinese driving license and the credit card must have the owner's name. The most unbelievable part was that they switched our car at the last moment because the boss suddenly needed it.

They said there would be an airport facility fee when picking up the car. It took us until midnight to sort it out with the rental company.

Pretty good, I booked a Camry and got a free upgrade to a Highlander.

It was such a nice car to travel, good services for both pickup and dropoff. The car made us feel comfortable along our road trip. Thank you.

Nice rental car services ever know. Thank you.