Very satisfied. The customer service lady was patient and meticulous, making it a very pleasant experience!

Besides the typically slow Thai handwriting, everything else was great. They even gave me soy milk and mineral water after the paperwork was done.

Very convenient. After getting off the plane, it's very close to pick up the car. Returning the car is also very convenient. After returning the car, you can go straight to the airport. The car was in great condition, but it took a while to find a gas station on the way back, which was a bit of a headache.

I was told to return the car to arrival hall before 1 hour I reach the airport. however, after I got there, the staff told me to go departure hall to return the car.