Satisfactory

The store provided us with a Hyundai Tucson and sent photos of the car's exterior for confirmation. However, there was a small crack in the front windshield that wasn't visible in the provided pictures—we noticed it during our own inspection. We confirmed it with the staff when returning the car. Make sure to take plenty of photos when picking up the vehicle for record-keeping.

Very satisfied. The pickup process took a bit longer, but luckily there was no one ahead of us. The delay was because the order needed to be confirmed. Our flight arrived earlier than expected, but the staff were accommodating. Once the information was verified, we got the car without any hassle. There was no hard sell either. An excellent experience overall.

Terrible rental company, misleading consumers and charging hidden fees. They said $65, but I found a $76 charge on my bank statement. Customer service just said the actual amount is what counts. Why not charge a million? The car wasn't even the model I booked, very small and cheap.

I was worried about checking car for damage at pick up, as it was raining and hard to check . I did take photos. Luckily we had a short trip this time and I took care of th e car. I was given a hybrid car and it was very good.

Everything went OK. Thanks. I'm using QEEQ Again soon in Australia do hoping for another Hybrid car Please.