Good service, car in great condition, no extra fees for drop-off in a different location.

As usually, everything went smoothly.

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

Panek pick up and drop off points are clearly noted on the website, however very difficult to find in reality. If booking, ensure that you are clear on where to locate them and in some cases (particularly drop off) there is no office, just a key drop off.

Car was definitely not ita own class. Corolla for intermediate?? Seriously so what is passat? And car was full of scratches.. Stuff wasnt helpful at all

Like: Car was dirty and luck of windscreen liquid
Dislike: Price much more expensive than Warsaw or Gdansk almost double