Europcar ROME TERMINI RAILWAY STATION Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Sally Austin

Italy

Reviewed: Wed, Jun 17, 2015

About Europcar: 2.0 /10

Bad temper, bad service, horrible encounter, overcharge, irrational. Did not provide the booked car, also charged for a free item! Scolded by the staff with no respect shown. Seems like because I am Chinese, they look down on me! Racism! Horrible!

About QEEQ: 10.0 /10

Europcar

Rome

Italy

1 days rental

Relevant Reviews on Europcar ROME TERMINI RAILWAY STATION

Greg Gunter

Italy

1 days rental

Europcar

Rome

Italy

Reviewed: Sun, Mar 23, 2025

About Europcar: 8.0 /10

Satisfied

About QEEQ: 10.0 /10

Yvonne Carllyle

Italy

1 days rental

Europcar

Rome

Italy

Reviewed: Mon, Jul 15, 2024

About Europcar: 8.0 /10

Pretty good!

About QEEQ: 10.0 /10

Candice Newman

Italy

1 days rental

Europcar

Rome

Italy

Reviewed: Wed, Oct 9, 2019

About Europcar: 8.0 /10

No upselling. The staff was polite. The car we originally booked had an accident the night before, so we had to wait for an hour for a replacement.

Carol Hamlet

Italy

1 days rental

Europcar

Rome

Italy

Reviewed: Thu, Dec 21, 2023

About Europcar: 8.0 /10

The rental company is Eurocar, and the staff are quite nice. However, they didn't anticipate that registering for a charging app would be difficult for foreigners. They didn't inform us in advance and didn't provide multiple app options. The two official apps they recommended could not be registered.