The staff had a good attitude and the processing time was about 5-6 minutes. The car was upgraded from what I originally reserved.

VOLVO CAR WAS ADVERTISED AND WE WERE GIVEN A HYUNDAI, COUNTER PERSON SAID IT WAS SAME CATEGORY. IT DEF IS NOT THE SAME CATEGORY. THEY ALSO TRIED TO UPSELL AND WE WERE NOT INTERESTED. VERY DISAPPOINTING AS WE WAITED IN LINE FOR ALMOST 2 HOURS. FALSE ADVERTISING FOR THE CAR. NEVER AGAIN,

NO COMMENT

We waited a ridiculously long time to get the car, well over 90 minutes, queues had cleared at all other desks - for this reason we would not use again.

Booking was simple

I was very happy with car. I waited for ages late at night with two small children to even be seen by the counter staff. I realised that this was because they then tried to sell me more insurance cover that had been available when I booked. If I had wanted this cover I would have purchased it when I booked. She really tried to push extra cover which was really annoying. She was very rude.

Queued for a while, about 15 minutes, that could have been a bit quicker. Asked to add another driver but was told it would be at least an extra 10 euros a day which we thought was excessive. Other than that it was all great.

Found it all good and have recommended to several people