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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

R.Belizaire

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Standard | Hyundai Sonata or similar
Reviewed: Thu, Oct 17, 2019
About RIGHT CARS: 4.3 /10
I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

J.Lytle

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Compact | Nissan Versa or similar
Reviewed: Mon, Jul 22, 2019
“Extremely horrible dissatisfied”
About RIGHT CARS: 7.3 /10
We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!

E.Eastup jr

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Compact | Nissan Versa or similar
Reviewed: Thu, May 2, 2019
“Nothing but a scam with all the ads ons the price would have been higher than competitors”
About RIGHT CARS: 2.0 /10
Never took the rental. Went next door to sixt and had a great experience!

J.Druiett

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Compact | Nissan Versa or similar
Reviewed: Thu, Mar 21, 2019
“Go somewhere else”
About RIGHT CARS: 6.7 /10
I felt like they got you to thier business with the lure of low cost rental, but all the add on BS fee’s were threatening and nerve racking

D.Taffe

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Compact | Nissan Versa or similar
Reviewed: Tue, Feb 12, 2019
“Insurance charges was nearly twice the cost of car rental. Sun-pass option is bordering on fraud.”
About RIGHT CARS: 5.7 /10
The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.

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