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Live chat Email us Service Code: 3065806227
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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

John Bellamy

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Reviewed: Thu, Feb 28, 2019
About RIGHT CARS: 2.0 /10
This is a scam company. I've never seen a rental company that gives customers a car with over 80,000 miles and various issues. Terrible cars, terrible company. They charge a $2000 deposit, which is unprecedented in the US! They make random charges, have unreasonable terms, and I regret not checking their reviews before renting. Almost all reviews are negative. If the rental platform continues to offer this company's products, more people will be scammed!

R.Belizaire

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Standard | Hyundai Sonata or similar
Reviewed: Thu, Oct 17, 2019
About RIGHT CARS: 4.3 /10
I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

J.Alvarez

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Compact | Nissan Versa or similar
Reviewed: Thu, Aug 1, 2019
About RIGHT CARS: 2.0 /10
They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

T.Schaffer

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Compact | Nissan Versa or similar
Reviewed: Fri, Apr 5, 2019
“Terrible”
About RIGHT CARS: 4.7 /10
Do not rent from these people. They charged me insurance that was not required and wouldn't allow me to explain that I was already covered by my own insurance. The worker at the counter lied about the insurance coverage thus I paid almost twice that I should have. I would never never rent from this agency again - they have no business ethics.

N.Amendola

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Compact | Nissan Versa or similar
Reviewed: Sat, Mar 2, 2019
“Policy different from other car rentals”
About RIGHT CARS: 7.7 /10
To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.
About QEEQ: 10.0 /10

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