The process was very simple, but the rental staff will routinely ask if you want to add insurance or pre-purchase a tank of gas, etc. I understand it's their job, just say NO and they won't pressure you. There was almost no waiting, and the whole process, including getting the car, took about 15 minutes, which was very smooth.

No waiting in line, rent as soon as you enter.

Queued for a long time, the car they gave me seemed biased by ethnicity. I got a Ford, smaller than what I reserved and not easy to handle. There was a Suburban parked in the lot but they wouldn't give it to a Chinese person. Do not use this company!

They didn't push any products, just asked if I needed to prepay for gas, which was a good deal. I agreed.

I changed a car because of engine alart was showed up. I have to go airport to change that car was waste time.

Easy rental! I think I might use this site again.