When returning the car, I had definitely refueled it completely, but I didn't keep the receipt. During the inspection, they insisted that the tank wasn't full. I explained multiple times, and they still said they would refuel it. If it was less than 5 liters, there would be no charge, otherwise they would charge me 29 dollars. Later, I found out they charged me 29 dollars. Also, renting a child safety seat for 3 days costs 80 dollars, which is too expensive. My friend also booked a car with me but forgot his credit card. The rental company refused to rent the car to him and wouldn't refund or cancel the reservation. We decided to rent a car on the spot, but the company quoted us 1000 AUD per day, which is ridiculously high.

Overall, it was okay.

They kept trying to sell me commercial insurance for $30 a day. Fortunately, I asked a friend back home who told me not to buy it because the rental fee already includes insurance. What they were selling locally is likely similar to the non-deductible insurance in our country. If you're an experienced driver from home, you don't need to buy it. Remember, don't change lanes recklessly—foreigners drive by the rules.

They can speak Chinese but didn't

Like: Easy Drop off at Brisbane Airport
Dislike: Only one person serving customers at Sydney Airport