In case of an emergency, most employees at Germany's Enterprise do not speak English, especially at the accident center and return points. They do not explain car swaps or charges. Without a German-speaking friend, it is almost impossible to resolve issues.

I rented a station wagon, but they only gave me a Ford Focus hatchback (see picture, it's not a station wagon and very small). They insisted this was the station wagon, which was completely unusable for four people. In the end, I had to pay to upgrade. This rental company is quite deceitful.

Very good

Good

The service was quite satisfactory. It's best to pick up the car on time, otherwise, there may not be a suitable vehicle available if you arrive early.