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Reviewed: Thu, Jan 21, 2016
About Hertz: 10.0 /10
Due to a missed flight, we arrived at the car rental store several hours late. The staff waited patiently and were very friendly, even giving us directions and providing plenty of maps. The car pickup was very smooth with no additional sales pitches. The vehicle was quite new, with just over 10,000 kilometers. Since I purchased full insurance, I didn't pay much attention to the existing scratches on the car, but there were a few. If you haven't bought full insurance, you should pay more attention to these details.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz in New Zealand

Malcolm Rutherford

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Reviewed: Mon, May 27, 2019
About Hertz: 10.0 /10
Very satisfied. Picked up the car an hour earlier than scheduled. The rental company had the vehicle ready and assisted with the paperwork. Also returned the car an hour earlier. The pickup and return process were both very simple and the price was reasonable. Very satisfied.
About QEEQ: 10.0 /10

Beck Maggie

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Reviewed: Thu, Jan 9, 2020
About Hertz: 10.0 /10
Convenient pickup and drop-off

Xenia Browne

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Reviewed: Wed, Jan 9, 2019
About Hertz: 6.0 /10
Overall service was okay. The only dissatisfaction was the vehicle arrangement. We were not given the specified model and got a very fuel-consuming one that we disliked.

Cynthia Clemens

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Reviewed: Fri, Oct 10, 2014
About Hertz: 8.0 /10
Not bad.

Evangeline Den(n)is

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Reviewed: Tue, Mar 10, 2015
About Hertz: 2.0 /10
When I picked up the car at the Auckland airport counter, they said that the model I needed (Highlander) was not available. They asked me to downgrade to a RAV4 or switch to a minivan. After almost two hours of back and forth, they finally managed to get a Highlander for me, wasting a lot of time. For a big company like HERTZ, such issues are absolutely inexcusable.
About QEEQ: 10.0 /10

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