Big shout-out to Europcar in Munich! We had booked a Volkswagen Touran for 5 people. When we arrived at the rental office and told the staff that we had 5 people and a lot of luggage, they immediately gave us a brand-new Nissan 8-seater diesel MPV that had only done 5000 kilometers. The car was super spacious, and it was incredibly comfortable for our group of 5! The staff was friendly and, although they tried to upsell insurance, they stopped once I mentioned we already had full coverage. Overall, this was a great car rental experience in Germany—very satisfied!

Great service, very attentive.

Reserved a Mercedes C-Class early, but none were available on-site. The only option was an Audi A4. After driving for just 20 kilometers, the car displayed a low oil warning, forcing me to detour to buy oil, which delayed me for over an hour. The cost of the oil was reimbursed upon return, so keep the receipt.

The service was enthusiastic and the car was in good condition.

The Toyota 208 with over 20,000 miles was very clean and in good condition.