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Reviewed: Wed, Oct 21, 2015
About Europcar: 10.0 /10
No extra sales pitch, and the attitude was quite standard. However, I booked a VW Touran, but they didn't have it and gave me a KIA CARENS instead. She said the KIA is slightly larger than the Touran, which was true. The car was slightly bigger. But once on the road, I realized it was underpowered. We were three people, each with 2 large, 2 medium suitcases, and a backpack. On inclines, the car lacked power. On many mountain roads, we could only use 2nd or 3rd gear, with the slowest speed at 30km/h. Next time, if the rental company tries to give me a Korean car, I will refuse.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Barbara Bird

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Reviewed: Mon, Jul 15, 2024
About Europcar: 10.0 /10
Satisfied

Baldwin Johnson

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Reviewed: Fri, Mar 1, 2019
About Europcar: 2.0 /10
Incapable, poor service.

Sandy Jenny

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Reviewed: Wed, Jun 27, 2018
About Europcar: 2.0 /10
Every time I rent a car, the model I need is never available. They always ask customers to pay more for an upgrade. No refunds for downgrades either, totally unfair policies. I suggest blacklisting Europcar.

Michael Marner

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Reviewed: Sat, Oct 28, 2017
About Europcar: 8.0 /10
This time we rented a car from Europcar, a well-established European car rental company. We picked up the car at Frankfurt Airport in Germany. The car was very new, and we didn’t encounter any forced insurance sales. Despite our not-so-great English, the counter staff was very patient with us and provided good service. We returned the car at a drop-off point in downtown Vienna. Since it was a Saturday and the rental company was closed, we followed the instructions for self-service return, parked the car in the designated spot, and dropped the keys in the box. The pick-up and return process went very smoothly.
About QEEQ: 10.0 /10

Everley Burke

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Reviewed: Mon, Jul 13, 2015
About Europcar: 10.0 /10
Excellent, everything was great
About QEEQ: 10.0 /10

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