The service was indeed good, with many staff members at the airport.

Easy and convenient car pick-up process.

The counter asked for a translated driver's license, typically required for international tourists. However, self-service car pickup was available at the machine. Last year, I had to fill out a complex form, but this time self-service pickup was completed in less than three minutes! Alamo retained my previous information.

At the store, they mainly tried to sell me insurance, and there was some attitude after I refused. Additionally, they charged me for a full tank of gas at the time of return (even though it was supposed to be returned full) and claimed it was included in the prepaid contract. However, they still directly charged my credit card. In hindsight, I should have refilled it before returning, but the gas cost they charged was as if the tank was completely empty. So, don't believe them if they say gas costs more near the return location.

Like: Almost everything.
Dislike: Almost nothing.