The service attitude was excellent. I arrived at the airport at 7:30 in the morning, and there were already staff at the counter.

Overall, the car rental experience was satisfactory. The staff noticed our limited English skills and proactively used a translator device without pushing us to buy insurance. The vehicle was a bit old, possibly because we chose the cheapest model. It was quite noisy when driving, and there was one instance where it was hard to start the engine. Thankfully, we completed the trip smoothly.

Car was MG3, not inspiring but adequate for the purpose. Agent tried hard to upsell additional insurance which we did not want.

Seems fine

Very satisfied

It was as expected and the experience was very very good.