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Great car, decent counter service, but very poor billing system.

Reviewed: Thu, May 30, 2024
About Budget: 10.0 /10
The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.
About QEEQ: 10.0 /10
Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!
Medium SUV | Ford Edge or similar

Relevant Reviews on Budget in United States

Daisy II.

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Reviewed: Thu, Nov 28, 2024
About Budget: 8.0 /10
Overall satisfied. The pick-up service was friendly and considerate, but a bit slow. The printer was broken, and the actual pick-up time was nearly an hour later than the scheduled time.
About QEEQ: 10.0 /10

Fay Snow

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Reviewed: Sun, Aug 4, 2024
About Budget: 10.0 /10
Very satisfied, quick and convenient car pickup.
About QEEQ: 10.0 /10

Ivan Keppel

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Reviewed: Thu, Jun 27, 2019
About Budget: 2.0 /10
The dashboard showed a yellow light indicating that the oil needed maintenance. I went to a nearby branch, and they told me it was fine to keep driving. After two days, the warning upgraded to an oil change required. I went to another branch near the airport on my route, and they said it was nothing serious. Driving with the yellow light on made me uneasy.

Michelle

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Reviewed: Sat, Oct 19, 2019
About Budget: 4.0 /10
I had already settled the bill, but ten days later, they charged me an additional $20.50. It's very confusing and seems excessive.

Amaury

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Economy | Kia Soul or similar
Reviewed: Mon, Nov 27, 2023
“Great”
About Budget: 10.0 /10
Ricardo at the 801 Cleveland location and staff are amazing. Always go through them.
About QEEQ: 10.0 /10

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