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Live chat Email us Service Code: 3557461169
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Search for SURPRICE RENT A CAR Car Rentals in Lisbon

LISBON - SURPRICE RENT A CAR is a SCAM

Reviewed: Thu, May 30, 2024
About SURPRICE RENT A CAR: 4.0 /10
Lisbon location is a scam. When dropping off the car, they charge us for a microscopic spot on the edge of the door which was already there when we rented it out. It wasn't even visible, other clients agreed with us that it wasn't visible but the attendant told us it was our fault and charged us. Either we pay that amount or they will charge us more. Luckily we had the insurance from QEEQ but also from our credit card so we managed to get it back. But be very careful when renting from this location. I had rented from the Pisa location and all good.
About QEEQ: 9.0 /10
Reply by Qeeq:
We are sorry to learn you have unhappy experience. You are responsible for keeping the vehicle clean during your rental period. If the vehicle is not clean enough when you return it, you may be charged a cleaning fee.We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Mini | Fiat 500 or similar

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

Aaron Ricardo

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Reviewed: Wed, Jun 19, 2019
About SURPRICE RENT A CAR: 4.0 /10
The staff had a bad attitude and lacked patience.

C.Franca

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Economy | Peugeot 208 or similar
Reviewed: Tue, Mar 26, 2024
“3 agreeable weeks in Lisbon”
About SURPRICE RENT A CAR: 9.0 /10
All good Thanks
About QEEQ: 10.0 /10
Great!

J.Gil

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Oct 4, 2019
“performs good no problem except with the front tier on driver side keeps losing air”
About SURPRICE RENT A CAR: 7.7 /10
little long on peck up the car but workers or ok.
About QEEQ: 8.0 /10
no comments all good.

L.SCHULER

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Mini | Peugeot 108 or similar
Reviewed: Sun, Sep 15, 2019
“plus jamais, c'est de l'arnaque”
About SURPRICE RENT A CAR: 4.7 /10
Nous avons attendu 1h15 pour pouvoir accéder au comptoir.

C.Tiago

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Aug 20, 2019
About SURPRICE RENT A CAR: 6.0 /10
L’agence nous a attribué une Toyota Yaris qui est un véhicule plus petit qu’une Polo ou une seat. Du coup, avec 3 personnes et 1 bébé, nous avions peu d’espace pour nos valises et les accessoires bébé (siège auto, lit parapluie). Nous avons demandé à nous attribuer un autre véhicule de la même catégorie mais notre demande a été réfutée. Le personnel nous a répondu de prendre une gamme au dessus et donc de payer plus cher. Du coup, je ne suis pas vraiment satisfaite de Surprice rente qui a été peu compréhensif sur la situation
About QEEQ: 8.0 /10
Rien à dire sur Easyrentcars. La réservation s’est faite rapidement et nous n’avons rencontré aucun problème

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