Super easy and save a ton of money!

There were many counters at the rental desk, but only one was open, resulting in long waiting times. Returning the car was almost fully automated, although there was someone at the counter.

The service was excellent, and the explanations were clear.

A middle-aged female staff member had a terrible attitude. When I presented my chip card, she claimed it couldn't retrieve the information and kept rambling that only Chinese cards couldn't be read worldwide. I told her that I could use my card at other rental companies, but she said there was nothing she could do, and they couldn’t rent us a car. Later, after calling her supervisor, I switched to another card, which was still a Chinese chip card, and she still insisted it couldn't retrieve the information. The supervisor said as long as it was a chip card, it was fine, and only then did she let us proceed.

Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva

De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS

Very satisfied