After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.

Site is Easy to use, but never saw that the rental car company I selected was outside the airport property & would require 2 buses to get there.

Was unaware needed to call for shuttle from rental area where airport shuttle had dropped us off.

Booked a Jetta but got a smaller Toyota Corolla. Slow service.

It was good.

I was very happy with my rental experience and especially happy with the price I paid which was one third the amount I would have paid at any other rental. I received a Kia Optima with 15,000 miles on it and couldn’t have been happier.

Like: Upgrade to a new SUV
Dislike: Car in good condition. No problem