Smooth rental, cute car

The service was very friendly.

Processing was relatively quick, and the service was satisfactory.

If the customer forgets the credit card with their name, at least allow them to use a debit card with their name or the credit card of a companion in the same car. Due to this reason, I paid nearly 1000 yuan and couldn't use the car. If the car cannot be used, even if a full refund is not possible, at least a partial refund should be provided! Just like buying goods, when money is paid, service should be provided. If the service is not received, shouldn't the money be returned to the customer?

Customer service first class, happy to amend booking slightly when asked. Only slight issue was lack of parking to drop if out of hours so not sure if parked ok, otherwise first class

Good price offered

Very satisfactory and very friendly staff.

Easy to deal with and good range of cars.