great

No additional upselling, just asked if I needed an upgrade. Overall, the pick-up process was very smooth. However, the Nissan X-Trail given this time wasn't as good as the previous Honda CR-V; the 1.5T three-cylinder engine's performance was quite poor, and the fuel consumption wasn't any better.

Unnecessary charges, extremely irresponsible service

The car we had booked was not available but we were given a better model which was very good. The only problem I had was that the car had previously suffered some exterior damage and when I asked for a damage report in order to prove that this was not caused by us they were unable/unwilling to provide this.

No problems. No drop in price was given.

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Amazing customer service when I called reporting a crack in the windshield.

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future