Excellent

On the first day, after passing through an unavoidable muddy pothole, the car's mudguard fell off while driving. The company assisted with a replacement car without any hassle! Unfortunately, at the time of the replacement and when returning the car after a week-long trip, they did not inform me of any subsequent charges. Fortunately, the repair cost was just over 3,000 TWD, and the rental platform fully reimbursed me!

Pick-up and drop-off are extremely convenient. The daily rental rate for the same model is 30% more expensive than in Cape Town.

Nous avons reçu un Kia Sorento neuf à la place du Fortuner. Le prise en charge était assez longue à Durban par contre à Johannesburg c’était super Rapide. Il y a un système de télé péage dans la voiture, pas besoin de s’embêter avec la monnaie. Europcar prélève sur la caution le prix des péages.

Top comme toujours

We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.