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Live chat Email us Service Code: 1218576176
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Great booking experience, good car and value, poor customer service from rental provider

Reviewed: Mon, May 13, 2019
About Budget: 7.3 /10
The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Budget in South Africa

Broderick Lambert

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Reviewed: Wed, Dec 18, 2024
About Budget: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Aug 22, 2019
“Need more counter staff”
About Budget: 7.0 /10
Car was ok but scratched on back. Took long time to get served and again at drop off
About QEEQ: 8.0 /10

D.Gerdes

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 12, 2019
“Stress free and affordable”
About Budget: 8.7 /10
Having taken the extended insurance i was not really expecting to need it but whilst driving fom PE to East London we were most unfortunate to have the driver side window shattered by a ston. The customer service staff were extremely helpful and a replacement car was waiting at EL Airport by the time I arrived.
About QEEQ: 9.0 /10
It was easy to use

S.KRUGER

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Economy | Volkswagen Polo or similar
Reviewed: Sat, Jan 26, 2019
About Budget: 6.0 /10
The car was brand new but overheated and left us stranded. In South Africa thats a serious position to be in. Customer service at budget took more than an hour to get back to us with a plan. They came and picked up the car and we never heard from them again!

Glen S.

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Reviewed: Wed, Sep 19, 2018
“As advertised”
About Budget: 8.8 /10
Like: I received what was advertised
Dislike: The added extra insurance wasn't fully explained by counter staff so I refused it. Luckily I didn't need it.

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