Easy and cost effective experience

Very satisfied.

Overall, it was quite good. The line was slightly longer compared to other companies, but that's understandable since it's a bit cheaper. The wait time wasn't too long, and the car was in good condition. They seemed to offer me an upgrade to a better car, but I declined, and I didn't choose additional insurance either. The staff reminded me that if I use toll roads, the company would charge me for it. Both pickup and drop-off were very convenient.

Hidden fees!

The company name is Fox, initially we couldn't find Europcar. Once we knew it was Fox, everything was convenient, no extra sales pitches, all insurance was included, and car pickup and inspection were very easy.

The actual car rental company is Fox. It was my first time renting from them. I managed to avoid most pitfalls, but I forgot to check the windshield. The next morning I found an issue, but didn't think much of it. When I returned the car, there was a problem. The attendant said he would check the rental records of the previous three customers. I asked why they would rent the car out if it had a problem. He said the issue was minor and didn't affect the car's performance, and suggested I speak to his manager. Be cautious with this company; they set traps.