Not the best rental experience

The staff was nice, but the address provided by the app didn’t match the actual location. It took us an extra hour to find it, which was frustrating, especially with the language barrier.

The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.

the car is dilapidated and without aircondition! nearly empty fuel in the tank!no body help me when i dropoff the car!

Rather little boot space for a car of that size. Had to put the bigger bags in a second car (that we already had booked)

I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions