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Very good

Reviewed: Thu, Aug 10, 2023
About Hertz: 9.0 /10
The return office was closed and we were sked to drop off the key in a box. This leaves the customer feeling insecure as the vehicle isnt checked for scratches etc.
About QEEQ: 10.0 /10
The process was painless
Reply by Qeeq:
Thanks for your review. The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Economy | Seat Tarraco or similar

Relevant Reviews on Hertz BARCELONA AIRPORT

Dylan Aldridge

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Reviewed: Mon, Sep 9, 2024
About Hertz: 8.0 /10
Good and satisfactory

Rod Black

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Reviewed: Fri, Jul 21, 2023
About Hertz: 8.0 /10
The vehicle was poorly maintained; after driving less than 100 kilometers, an AdBlue warning appeared. Not having driven a diesel before, I didn't know what AdBlue was and almost had a breakdown. Ended up spending money on AdBlue myself, which delayed my trip by nearly an hour.

Alma Hubbard

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Reviewed: Sun, Oct 7, 2018
About Hertz: 2.0 /10
I placed my car rental order at least two months in advance, yet I had to wait over an hour to complete the paperwork and our chosen model wasn't available. Despite booking so early, they switched our car and made us wait so long. I have no idea what you guys are doing.

Juliet Wyclif(fe)

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Reviewed: Fri, Feb 23, 2018
About Hertz: 2.0 /10
They said they close at 12pm, but when we arrived at 11am, no one was there. When we picked up the car, they upgraded us without informing, due to the language barrier we didn't know. We booked for 3800 on QEEQ, but at the rental company it became over 6000; it felt like we were completely scammed because of the language barrier.

J.Pearn

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Convertible | Opel Cascada Cabrio or similar
Reviewed: Mon, Jun 3, 2019
“Damaged car and tried to get us to upgrade our cover!”
About Hertz: 3.0 /10
The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

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