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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+33-970019487
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+972-23752163
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2625002123
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Reviewed: Tue, Jul 25, 2023
About Europcar: 7.0 /10
The guy at the collection point was not super friendly and helpful and took his time - understand it was late but they knew we were coming... The car was a bit smelly when we arrived and our requests were all ignored. Overall, it was ok but not the easiest car for the CT roads that are rather hilly.
About QEEQ: 9.0 /10
Smooth process - nothing to complain about.
Reply by Qeeq:
Thanks for your review. The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Mini | Toyota Wigo or similar

Relevant Reviews on Europcar CAPE TOWN AIRPORT

Gene Bell

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Reviewed: Fri, Apr 28, 2023
About Europcar: 2.0 /10
There was no service and no safety instructions provided. As a result, I was robbed with my car window smashed within two kilometers of the rental location, in about ten minutes. It might be because I didn't have glass and chassis insurance, but their service was non-existent, causing significant financial loss. However, the window claim process was timely and efficient, with all expenses covered.

Baron Gresham

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Reviewed: Mon, Sep 17, 2018
About Europcar: 8.0 /10
Okay
About QEEQ: 8.0 /10

Archer Broad

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Reviewed: Wed, May 16, 2018
About Europcar: 2.0 /10
The waiting time was too long with various system issues.

James van den Heever

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Mini | Toyota Wigo or similar
Reviewed: Thu, Dec 8, 2022
“Great experience with Europcar”
About Europcar: 9.0 /10
No queue and the counter staff was very good. I also noted that the documentation seemed much reduced with fewer things to sign!

RF

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Full-Size Van | Hyundai H1 or similar
Reviewed: Fri, Jan 12, 2018
“Efficient”
About Europcar: 8.6 /10
Like: Hyundi H1 was reasonable - good size for 4 adults and 3 children
Dislike: Hündin H1 developed some faults including one door not opening.

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