Great car, great service, terrible drop-off in Salzburg.

Very good

Average

The rental environment is very comfortable, it's very close to the train station, and they gave lots of gifts for the kids.

If the customer forgets the credit card with their name, at least allow them to use a debit card with their name or the credit card of a companion in the same car. Due to this reason, I paid nearly 1000 yuan and couldn't use the car. If the car cannot be used, even if a full refund is not possible, at least a partial refund should be provided! Just like buying goods, when money is paid, service should be provided. If the service is not received, shouldn't the money be returned to the customer?

Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.