I would rent again .

No problems throughout the journey. The car was mechanically sound and did not give us any problems. They should offer unlimited mileage option at a competitive price. I had a round trip BC experience that exceeded my daily driving limit of 200KM which was very less. So for adventure travellers the car turned out to be bit expensive. I was actually thinking of renting cars with unlimited mileage in future.

Did not bother to check price drop

Gas tank was not full

No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.

Platform was fine.

Dislike: The pick up and drop off was not at the airport, you have to call them and then they would send a car to pick you. Picking up was not too bad but the drop off was a huge problem. The complimentary "shuttle" service is only within office hours, so for us, our flight was at 10am which means we had to be at the airport by 8am, and the rental company told us we had to drop the car at their office and book a cab to the airport. That was inconvenient and extra cost to us.