SURPRICE RENT A CAR Lisbon Airport Review: Pickup/Drop-off Poor, Cleanliness Excellent, Customer Service Acceptab......

Portugal

Reviewed: Mon, Jun 5, 2023

About SURPRICE RENT A CAR: 7.0 /10

The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful

About QEEQ: 10.0 /10

The car company didn't follow the full to full fuel policy of Qeeq

Reply by Qeeq:
Thanks for your comment getting back to us. If the fuel tank is full when picking up the car, please drop off with full; If it's not, please return with the same level. Otherwise, the car hire company will charge the refueling charges. Thanks for your feedback and look forward to seeing you next time.

Economy | Seat Ibiza or similar

2-day rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

Jamie Wolf

Portugal

1 days rental

Medium SUV | Ford Edge or similar

Reviewed: Wed, Sep 4, 2019

About SURPRICE RENT A CAR: 2.0 /10

It took at least an hour to pick up the car! The procedures were very lengthy! They charged 60 euros for insurance for two days, which is outrageously expensive! Returning the car was also very slow! Make sure to allow plenty of time, or you'll miss your flight!

Portugal

9-day rental

Compact | Renault Captur or similar

Reviewed: Tue, May 10, 2022

About SURPRICE RENT A CAR: 9.0 /10

The car was perfect, how ever I scratched one rim trying to avoid an accident and I was charged 260 euros at the checkout. This is the price of 2 new rims and they are making money when they see that you don't take their insurance.

About QEEQ: 10.0 /10