Easy booking and efficient. Book with no hassle.

Communication in English was a bit challenging. Although I informed the staff that I had purchased full insurance and showed proof, they still seemed unsure. Overall, it was not bad.

I rented a car with my Australian driver's license, and it took an hour of repeated checks to confirm my eligibility. If you have a so-called international driver's license translated from Taobao, don't bother; you won't be able to rent a car.

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.

Like: The customer service was excellent. Detailed explanation of the contract. Very friendly staff.

Like: The Nissan garage staff were very friendly and knowledgeable of everything we needed to know!
Dislike: The car had a little box that kept beeping and speaking in Japanese at us, we had no idea what she was saying, but figured she may have been trying to tell us something about the road we were on, or maybe the condition of the car. I think this should be explained to customers before they drive away with their car.