Never again, a nightmare.

It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.

We will be recommending fox to our friends who are traveling.

Was everything fast and easy. Location is good.

Too pushy trying to upsell car and insurance

Car was not cleaned, had over 40,000 miles on the clock and had a slow puncture from the previous renter. I had to fill it up with air every day of the week that I had it. The offices are some distance from LAX which is not a problem as that is the case with many such companies there - however, Fox has by far the most infrequent shuttle buses running. At least five buses from each company went by before the first Fox one showed up, so we ended up waiting for 45 mins with small children after a very long flight.

They took advantage of my tiredness and talked me into extra insurance even though I told them that I already have one. They said that it is something different. So their cheap offer became quite expensive.