I was expecting more

The car was picked up around noon, and there was a slight wait. The staff were diligent and responsible, and they helped upgrade the car model. Overall, the car was relatively clean, but in the following days, the speedometer kept flashing 'Brake,' which was a bit unsettling. The rental company actively communicated to address the issue. Returned the car at the scheduled time, and since it was Sunday evening, there was a brief wait for the staff to arrive. They conducted a thorough inspection of the vehicle. Also, I recommend using a local navigation tool, as Google Maps doesn't provide speed limit warnings, which led to a speeding fine.

Originally booked a Toyota Prius, but the staff provided a free upgrade to a Mercedes E350. The car had been thoroughly cleaned, was very clean, had plenty of power, and offered a great driving experience.

Very satisfied. The attitude was great and they patiently explained how to use the car's facilities. The car condition was good. I rented a Fit but got a Prius hybrid, which is very fuel-efficient.

There is no dedicated counter, the car was delivered to the parking lot. The staff had a good attitude.

I really appreciate the help and very good service that Mr. George gave to us. He reply immediately when we have question and he is very polite. I highly recommend to rent a car with Surprice Rent A Car, car and service are very good.