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my worst ever.

Reviewed: Sat, May 4, 2019
About Routes: 5.7 /10
The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.
About QEEQ: 10.0 /10
great!
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

Y.Yu

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
About Routes: 6.7 /10
SHOULD HAVE MORE SHUTTLE BUS IN BUSY TIME, SHOULD'NT HAVE TO WAIT FOR 30 TO 60 MINUTES
About QEEQ: 10.0 /10
GOT GOOD PRICE

N Shah

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Economy | Kia Rio or similar
Reviewed: Thu, Feb 28, 2019
“Routes need to have the cars with stepney tire.”
About Routes: 8.0 /10
The Kia rental didn't have spare tire. The tire blew while driving on 95 North in Florida with no low air pressure warning. We had to get tow truck to tow to tire shop to replace tire. We missed flight by 5 minutes and it cost us $500 dollars since Routes didn't provide shuttle as promised to us in timely manner and shouldn't have trusted Routes personal. Instead of relying on shuffle I should have booked Lyft or Uber
About QEEQ: 10.0 /10

S.Choudhry

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Jan 26, 2019
About Routes: 4.0 /10
Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 15, 2019
“Awesome”
About Routes: 10.0 /10
Great staff, very polite and helpful. They are not pushy like other places.
About QEEQ: 10.0 /10

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