Not good. Free upgrade did help but not good enough to make it great. Yes

M.Bliss

Canada

Reviewed: Wed, May 1, 2019

About Routes: 9.0 /10

Shuttle pickup toke too long from airport. It was confusing to find OnRoutes shuttle for easyrentcars . Also tried to get refuel charge waived because we were exhausted from drive through storm sat April 27 but service person cannot cause of company policy so we had to go back out in bad weather and refuel and got stuck on way back to return car. this ruined my good feeling about this company.

About QEEQ: 10.0 /10

Economy | Kia Rio or similar

8-day rental

Relevant Reviews on Routes Calgary Airport - Routes

R.N

Canada

6-day rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Aug 21, 2019

“it Worked out well. The girl at the counters was very friendly and knowledgeable.”

About Routes: 9.0 /10

I found that somehow my booking had been removed so I had to contact Customer service several times before picking up the car. They told me that I was in the system. It just made me nervous due to the fact.

About QEEQ: 10.0 /10

Happy customer

Canada

8-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 19, 2019

“Great service upon arrival”

About Routes: 10.0 /10

The staff at Routes was awesome. Our car did not have GPS and I had forgotten to bring a holder for my phone in order to use google maps. The person behind the counter went and found a holder for my phone to use during our trip. They also took the time to help us understand how to link our phone with the car etc. We definitely recommend Routes.

About QEEQ: 10.0 /10

A.Dickie

Canada

5-day rental

Intermediate | Honda Civic or similar

Reviewed: Wed, Jun 19, 2019

About Routes: 6.0 /10

Used routes before and there always seems to be a issue with the rate versus what I was supposed to pay

About QEEQ: 8.0 /10

B.Mahal

Canada

3-day rental

Mini Van | Dodge Grand Caravan or similar

Reviewed: Thu, Jul 26, 2018

“It was great, upgraded for free to SUV with lots of features.”

About Routes: 10.0 /10

Like: The navigation helped a lot, clean car and nice seats.

P.Malhotra

Canada

8-day rental

Standard SUV | Nissan Pathfinder or similar

Reviewed: Mon, Jul 16, 2018

“Made my trip even better”

About Routes: 8.6 /10

Like: Flexible, Willing to go the extra mile. Listened to what help I needed and very helpful with local info
Dislike: Could better coordinate airport pickups

Not good. Free upgrade did help but not good enough to make it great. Yes

Relevant Reviews on Routes Calgary Airport - Routes

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