Car was smaller than quoted but did the job.

The check-out process was slow, and they kept trying to upsell. Returning the car was very convenient, navigation was accurate, just dropped off the key and left, very efficient.

The handling fee for toll payment is a bit expensive, and the glasses left in the center console storage box were not recovered.

Quite good

We waited over an hour to pick up our car. The man in the counter was not especially nice or helpful at all, he didn’t care. We ended up changing the car at the Burbank airport in LA because the car was in poor condition. Noisy and really bad brakes, the car was dragging to the right so I had to parry to go straight. Tires was really worn down. We had planned a trip to the Nevada dessert and couldn’t risk getting stuck out there. However the women who helped us at Burbank airport was a real angel! She was super helpful and a real professional!

It was easy to book

This was the worst pick up experience I have ever had. Upon pick up we were told that the car would not be ready for 2-4 hours. In the end I waited four hours for pick up.