Ordinary

Although there were two groups ahead of me, the processing was very fast. I didn't wait long before it was my turn.

Excellent, new car. Added insurance at the counter for $40 per day, full coverage.

I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

Car was in great condition and drove very smoothly.

The customer service was kind and helpful, we had no problems at all.

Like: Good car and good staff.
Dislike: I haven't yet received the return of my deposit of $500 - I returned the car a week ago?