Very satisfied.

I booked because it included zero deductible collision and theft insurance, but at the car rental location, they insisted there was no such coverage. Even with the voucher from Zuzuche, the staff couldn't read Chinese and stubbornly insisted there wasn't zero deductible coverage. At the time, Zuzuche couldn't provide immediate help to solve the issue, so I felt scammed (either rent a car without insurance or pay extra for it).

Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.

It's acceptable.

As expected from a top international company, everything was well-organized and the service was excellent!