l found both front tyres were bald after 25 mins,paid for new tyre, they lied-didn’t reimburse me…

The car I received was very new and in excellent condition.

The airport branch is easy to find by following the signs. The Rental Car signs for picking up and returning cars in the airport parking lot are also very visible. However, when picking up the car, I mentioned that I had already purchased insurance Option Two during the rental, and that I only needed to add a second driver now. I even used my phone to translate that I had already bought insurance Option Two and didn't need any additional coverage, just the second driver. Still, the staff charged me 115.40 NZD.

Very good

Our flight was canceled at the last minute, delayed car pickup by nine hours. The rental cost almost doubled without any prior notice. They said it was a deposit when we returned the car, but we haven't received any refund so far. Fake company. Prepayment is a disaster...

Staff in Auckland is very good But the one in Picton is not as friendly as the one in Auckland. And also, the car we pick-up in Auckland is good, but the conditions of the Picton one could be better.

Very good Especially the rebook service