Very satisfied and exceeded expectations.

They provided a large SUV, diesel, very fuel-efficient. The car was brand new, quite satisfied.

Some staff lack a strong sense of service and do not consider the customer's feelings. The reserved car model was unavailable at pickup, and the staff seemed indifferent, which was frustrating. However, the service was much better when returning the car after 4 days. It seems there's quite a difference between individuals.

The Stuff was very helpful and kind, I was satisfied with everything.

Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .