I waited for more than one hour to get my car. Not only there is a long line, your staff members left their posts one by one. Thank made the waiting longer. No explanation as to why.

Do as you say, and say as you do. You will learn customers' trust.

Overall very disappointed with ACE. You check in with some via iPad- who then makes you read out loud your credit card- even though it was provided when reservation was made- is this not a privacy issue? Also service desk was under staffed. When I returned the car and asked for a receipt the agent was rude - overall good price but poor service.

Horrible service picking up the car. Talking with someone over skype. No agents at site could assist had to wait until someone was free in another city.

They did not reverse charges and said it was 9.99 a day They lied to my husband when signed up as he would never pay that much a day We only used toll road x 3. Only 1.50 if paid out of pocket Will never use them again as they lied and scammed us and refused to give out money back

Like: Staff were professional and gave great advice and information.
Dislike: I liked everything.