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Search for FOX RENT A CAR Car Rentals in Las Vegas

Fox rentals confusion over vehicle class and insurance at pick up location.

Reviewed: Mon, Jun 13, 2022
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will forward your complaint to our supplier and require them to improve. The AXA insurance is not provided by FOX so it will not be showing in their system. Please rest assure that it provides comprehensive coverage for you. Thank you for your understanding.
Ford Mustang 4 Doors image
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Standard | Ford Mustang 4 Doors or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

J.Woods

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Medium SUV | Jeep Compass or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Fri, Dec 13, 2019
“Confusing but reasonably convenient.”
About FOX RENT A CAR: 6.0 /10
Instructions for pickup from Terminal 1 only. I arrived Terminal 3. Thought I had to take bus to Terminal 1, and another to Rental Car Centre. I thought Fox did a pre-authorization on cc for $150 deposit. Instead they took payment and refund later. Both transactions cost me exchange.

M.Shareef

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Medium SUV | Jeep Compass or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sun, Oct 6, 2019
“Fairly easy but it could be alot better”
About FOX RENT A CAR: 6.3 /10
They could do a lot better, they need to improve on everything

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Full Size | Toyota Camry or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Jun 4, 2019
“Car pick up took 1 hour and 55 minutes and it took 30 minutes more to Understand how to operate it.”
About FOX RENT A CAR: 8.3 /10
Took over an hour standing in line to get to agent, then 25 minutes with agent. Toyota or other full size I reserved not available so I was offered an SUV which I didn’t want. Had to find the Manager to finally get a Ford; this took 20 more minutes. On leaving the Las Vegas agency, check out person could not explain how to use speed control, head lights, adjust the mirrors, open gas door, etc; I had to pull to the side of the road and read the manual.
About QEEQ: 10.0 /10

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Medium SUV | Kia Sportage or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Thu, May 16, 2019
“Disappointing!”
About FOX RENT A CAR: 6.0 /10
No wiper fluid topped up, electrical chargers didn't work at all, cruise control didn't work every time, tire grip not the best. Paid extra to upgrade and it didn't feel like an upgrade at all.
About QEEQ: 8.0 /10

M Cast

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Full Size Van | Dodge Grand Caravan or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sat, Feb 9, 2019
“Great Customer Service, professional and friendly staff”
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10

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