Straightforward and convenient.

all good

Very poor. The rental location is far from the airport. After arriving, you need to call for a pickup. The person on the phone does not speak Chinese; if your English is not good, you're in trouble.

Ever never rely on them.

alright but better to look other option.

Staff were really good and fun to talk to. Vehicle was similar to the one rented, Toyota Corolla saloon instead of Hyundai Elantra but took all our luggage no problem. Whilst in Australia we had an issue with the fuel gauge not working properly (did it's own thing basically) but Apex records it when I contacted them so there were no issues upon return. Overall I will definitely rent from them again.

All good. I will probably use them again based on price.

We arrived early and called Apex to ask if we can get picked up slightly early for our reservation time but they said no so we waited at the airport. however, the shuttle ended up arriving super late to go to the shop so we were unable to get the car and go to our appointments so we had to cancel. Very strange. But after we picked up our car, there was no problem.

I'm happy with the service.