WORST RENTAL CIMPANY EVER!

M.Niwano

Germany

Reviewed: Tue, Apr 23, 2019

About Enterprise: 2.0 /10

It was the worst rental car experience I have ever had in my life. Enterprise is nothing but a scam company, which they will steal your money from your credit. On the pick up day at the Enterprise reception desk, they had a such an rude attitude and telling me that I had to pay extra 150 euros for coverage fee which i kept insisting that I do not need. I continued to insist that I do not need any sort of insurance for the car, but the lady at the reception talked her way out forcefully and pressuring me to pay for the coverage fee. In addition, they told me that my car would be a brand new Volks Wagen Golf, but when I arrived at the parking spot, my car turned out to be average Ford car covered in dust and dirt. I was extremely upset and furious about this renting experience and I will never rent a car from Enterprise ever again.

About QEEQ: 10.0 /10

Compact | Volkswagen Golf or similar

3-day rental

Relevant Reviews on Enterprise in Germany

Sibyl Occam

Germany

2-day rental

Enterprise

Munich

Germany

Reviewed: Sat, Aug 11, 2018

About Enterprise: 8.0 /10

The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

Abigail Harrod

Germany

4-day rental

Enterprise

Paderborn

Germany

Reviewed: Mon, Aug 10, 2015

About Enterprise: 8.0 /10

The service was good, and the car was in great condition. However, I booked for 180 euros on QEEQ, but ended up paying 206 euros at the location. Couldn't understand why the price increased, so I just paid the extra and took the car.

About QEEQ: 10.0 /10

Neil Margaret

Germany

15-day rental

Enterprise

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Wed, May 18, 2016

About Enterprise: 10.0 /10

Couldn't fully understand English. After washing the car and returning it to the store, the money I paid for the car wash was deducted from the rental fee. The rental company said that the car doesn't need to be washed before returning.

About QEEQ: 10.0 /10