Excellent

The service attitude was extremely poor, and the location was very remote. Big companies are usually in the terminal where you can walk to pick up the car, but for them, you have to take a shuttle for more than 10 minutes to a very remote location. When we arrived to pick up the car, there was a confrontation involving other customers, and the police even came. We travel extensively and rent cars often in Europe, but this is the first time we've encountered such a company. We will definitely not deal with them again.

The car exceeded my expectation

The credit card deposit was charged instead of only blocking. Now I have to pay the bill and so far the value have not been returned. I'm in contact with my bank to try to avoid paying the value. Besides that, the guy on the pickup was aggressively trying to push their insurance telling horror stories about how easily I could damage the car. This created an unnecessary bad experience.

It would be better to have more payment methods, like PayPal.

Good

NEED TO WORK ON THEIRE COMUNICATION SKILLS. THE FIRST VIECLE WE RECIEVED WAS IN POOR CONDITION, THE COUNTER MAN WAS RUDE AND YELLED AT ME AND WAS SAYING THROUGH THE ALL PROCESS HE JUST WANT TO GO HOME. NOT A GOOD START FOR A VACATION