Excellent

They insisted we pay extra for full insurance coverage we had already purchased online. They wouldn't give us the car without it. With the help of the online service representative, we avoided the extra charge. They retaliated against us and used discriminatory and malicious language towards Chinese people.

no sign of goldcar rep in terminal, would have been helpful to be told to look for their minibus in car park before arrival

easy good value

staff at counter very pushy to purchase extra insurance even when i told her that I already had one

They obliged me to pay a EUR 1.200 deposit for a 2,5-days rental of a Fiat Panda, even though I had purchased the full coverage insurance package from AXA. Furthermore, if you intend to pay with a Greek credit card, don't choose this company, as its POS is connected to a bank account in Spain and transactions are likely to be rejected due to capital controls. Terrible behavior by the counter staff. Too long waiting time, 2 employees at the counter who were also delivering and receiving back the cars.

Voiture livrée avec voyant de charge de batterie en alerte voyant rouge (jusque là on peu comprendre) mais il a fallu négocier pour une autre voiture avec insistance et subir des explications incohérentes du type "c'est normal la voiture est neuve", "elle reste parquée parfois longtemps" ... toujours agréable de se faire prendre pour un imbécile ! Après une deuxième heure d'attente nous avons pu obtenir un autre véhicule. Comme annoncé sur la plate forme on nous à proposer une assurance supplémentaire correspondant à 4 fois le prix de la location.

Réservation fluide et simple.