One of the Indian staff members did not seem very friendly. When I was picking up the car, I noticed a dent on the gas cap that was not listed on the inspection sheet. I asked him to come outside with me to check it, but he insisted it was impossible and refused to go. I then found another white colleague who came with me, and the Indian staff member even gave me a dirty look.

The front desk service attitude was rude.

EXCELLENT

EXCELLET

Carhood surpassed expectations, service was friendly and efficient. When we returned the vehicle, drop off was super fast and they got us to the airport immediately. Couldn’t have asked for better and will use these guys again for sure.

All good, easy transaction.

The car was dangerous, brakes where metal on metal and made horrible noises every time I braked. The suspension was also an issue very bouncy and there something not right. Obviously safety checks are not taken seriously by this company as when I questioned this the staff replied with we only check the engine. The staff also made awkward jokes when we collected the car that was unnecessary and uncomfortable about same sex couples.